Mottasl Line
More than just a cloud communication service
Increase your team’s capabilities to communicate with customers locally and internationally by sending and receiving calls anywhere and at any time using an integrated, secure and reliable cloud communication system.
Increase your team’s capabilities to communicate with customers locally and internationally by sending and receiving calls anywhere and at any time using an integrated, secure and reliable cloud communication system.
Let us at mottasl line help you get started with the latest tools for your business.
Let us at mottasl line help you get started with the latest tools for your business.
Supports various types of communication systems
Mottasl enables you to activate the call center cloud system on your lines and numbers of all types and benefit from all its advantages.
Supports various types of communication systems
Mottasl enables you to activate the call center cloud system on your lines and numbers of all types and benefit from all its advantages.
International lines
Mottasl Line enables you to connect your cloud network on local phone numbers, whether they are regular lines or multichannel.
Local landline telephone lines
Mottasl Line enables you to connect your cloud network on local phone numbers, whether they are regular lines or multichannel.
Mobile lines
You can connect mobile SIM cards with the cloud system to Mottasl Line to work according to the business communication system.
Mottasl Line Dashboard
You have your own business space with Mottasl Line, which serves as a full-featured interface for your system that enables you to
- Equal Distribution of calls among employees
- Control the setting of working hours and vacations
- Create transfers in all departments
- Control voice messages for different departments
- Equal Distribution of calls among employees
- Control the setting of working hours and vacations
- Create transfers in all departments
- Control voice messages for different departments
Monitoring and Follow-up
Mottasl Line provides you with an easy work interface that enables you to monitor your business productivity through:
- Monitor employee’s status and listen to the live calls
- Communicate information with the employee during the live call that will not be heard by the customer
- Control the employee’s status to receive or reject calls
- Control the employee’s accessibility to receive calls from several departments or from a specific one
- Monitor employee’s status and listen to the live calls
- Communicate information with the employee during the live call that will not be heard by the customer
- Control the employee’s status to receive or reject calls
- Control the employee’s accessibility to receive calls from several departments or from a specific one
Analytics & Reports
Mottasl Line system helps you to improve your team’s work performance and increase productivity by receiving detailed reports about
- Summary of all incoming calls
- Performance of the call center system during support or sales calls
- Employee performance
- Employee-specific call reports with personalization
Analytics & Reports
Mottasl Line system helps you to improve your team’s work performance and increase productivity by receiving detailed reports about
- Summary of all incoming calls
- Performance of the call center system during support or sales calls
- Employee performance
- Employee-specific call reports with personalization
- Summary of all incoming calls
- Performance of the call center system during support or sales calls
- Employee performance
- Employee-specific call reports with personalization
Automated Advertising Campaigns
A call center automation system that enables you to upload a list of numbers and and send promotional campaigns that provide you with the ability to receive customer reviews and promote your business
What makes Mottasl's cloud call center the best choice for your business?
What makes Mottasl's cloud call center the best choice for your business?
Remote access
The cloud call center allows your employees to work from anywhere, whether they are in the office or remotely. Customers can easily access the service from anywhere via the Internet, which increases business flexibility.
Cost-effective
Cloud solutions do not require a large investment in hardware and software, as they use existing Internet infrastructure and provide pay-per-use.
Service flexibility
The cloud call center allows for the ease of providing multi-channel services such as voice calls, promotional messages and social media. Which enables your organization to improve their customer experience
flexibility
The cloud call center can be expanded quickly and easily. Your organization can increase or decrease capacity and headcount as needed without having to invest in new hardware or costly technology upgrades using an auto attendant.
Data security
The cloud call center provides high levels of security and data protection. Calls are encrypted and information is stored in a secure cloud environment, reducing the risk of data loss or hacking.