Customer expectations are higher than ever with Mottasl Duo
Customers' demands have reached new heights, but Mottasl Duo empowers you to fulfill them seamlessly by enabling you to engage with them anytime, anywhere, and via any channel they prefer while also providing you with an inclusive set of Customer service omnichannel tools to manage their interactions, history, and engagement.
Mottasl DUO
Customer expectations are higher than ever with Mottasl Duo
Customers' demands have reached new heights, but Mottasl Duo empowers you to fulfill them seamlessly by enabling you to engage with them anytime, anywhere, and via any channel they prefer while also providing you with an inclusive set of Customer service omnichannel tools to manage their interactions, history, and engagement.
Signup Now with Mottasl
Signup Now with Mottasl
DUO Conversations
Simplify communication, amplify results with unified conversations
By using our omni channel communication platform, businesses can Bring customer service cases from All Social Media channels into a single view, thereby producing a sole point of reference for customer data
As a result, Businesses can obtain significant observations into the customer journey, leading to a uniform experience and enhanced customer satisfaction.
- By mottasl duo inbox, the teams can access a unified view of all customer interactions across all channels.
DUO Integrated
Bring your chosen tools together for a seamless experience
With Mottasl Duo, businesses can optimize their operational procedures by automating actions triggered by live occurrences in external systems, such as promptly responding to customer inquiries
By integration with your preferred software solutions, encompassing your customer relationship management tool, and pre-existing customer service applications.
DUO Efficiency
Track productivity with analytics and insights
Mottasl Duo's Analytics and Reporting functionality empower businesses to monitor agent burden, output, dialogue advancement, and productivity to enhance efficiency and customer contentment.
With our Social media analytics software dashboard, businesses’ owners can monitor agents in real-time and identify conversations that require attention or have been delayed, ensuring prompt resolution and optimal performance.
DUO Chatbot
Mottasl Duo is more than a social media chatbot platform
Experience the simplicity of building a chatbot with Mottasl Duo's chatbot feature.
With Mottasl duo, you can easily build, test, and publish your chatbot, reducing the complexities of the development process. In a brief period, you can create a chatbot capable of handling different conversational scenarios.
Elevate your customer service game with our omnichannel solution
Reduce the workload of your agents by using social media Chatbot platform to handle the constant questions.
Capitalize on customer interactions to gather and retain their invaluable information, to improve future interactions.
Boost agent efficiency by automating repetitive tasks so your team can focus on keeping customers satisfied.