Facebook marwan April 2, 2024

Facebook Integration

Make your business communication easier with Mottasl's Facebook integration

  • Mottasl as a WhatsApp Business API provider, helps you prepare the required documents to obtain a verified Facebook Business Manager account through its integration services with Facebook .
  • It ensures increased credibility of your brand among different target groups of customers
  • Linking your Facebook platform to your corporate WhatsApp API allows you to initiate conversations with customers at the push of a button. This button will take them directly to your WhatsApp number.

Why Facebook integration is important for your business?

53 %

The percentage of customers most likely to purchase from a business by participating in Facebook Live Chat

44 %

The percentage of users who admit that Facebook influences their purchasing decisions

2.99 billion

Number of Facebook users around the world per month

Transform your Facebook page into a full-fledged customer service platform

Connecting your Facebook with Mottasl unified dashboard helps you facilitate communication with your customers and take full advantage of the platform through

  • Ensuring that you can follow up on comments from your customers, regardless of numbers.
  • Tracking the history of each interaction with each customer privately in the dashboard until their order is completed
  • Following the performance of your employees on the platform.
  • Activating Facebook chatbot on the platform that will be easy and can increase your customers' satisfaction due to its high response rate, saving you both cost and time.
  • Improving customer service by connecting your Facebook page to Mottasl's cloud call center services and adding a contact number
  • Connecting your page to WhatsApp Business API for seamless conversation transfer, boosting customer communication.

Transform your Facebook page into a full-fledged customer service platform

Connecting your Facebook with Mottasl unified dashboard helps you facilitate communication with your customers and take full advantage of the platform through

  • Ensuring that you can follow up on comments from your customers, regardless of numbers.
  • Tracking the history of each interaction with each customer privately in the dashboard until their order is completed
  • Following the performance of your employees on the platform.
  • Activating Facebook chatbot on the platform that will be easy and can increase your customers' satisfaction due to its high response rate, saving you both cost and time.
  • Improving customer service by connecting your Facebook page to Mottasl's cloud call center services and adding a contact number
  • Connecting your page to WhatsApp Business API for seamless conversation transfer, boosting customer communication.

Double your customer service capabilities by integrating Facebook

:Connecting to Facebook through Mottasl unified platform allows you to

  • Build customer relationships by communicating with them directly and individually, thus increasing customer satisfaction and customer retention.
  • Access to customer data interactions that enables your organization to better understand customer needs and subsequently use this data to improve the quality and services to provide a better customer experience.
  • personalize interactions with customers based on information such as geographic location and interests improves the customer experience and makes it more effective.

Keeping your business up-to-date has never been easier.

Take your company to new horizons and double the satisfaction and loyalty of your customers with Mottasl